TABLE OF CONTENTS

• Getting to Messages
• Adding a Campaign
• Message Filters
• Message Templates

Getting to Messages

PickleballBrackets.com has a built in, fully customizable, messaging system that allows Tournament Directors to create messages that can be sent to players based on their registration status and/or their event selection.

In your tournament menu, click on "Messages"

Main Message Screen

To view a completed campaign, you must copy it first.

Adding a Campaign

Two options are available if you choose to add a brand new Campaign.

• You may add a blank campaign and create all of the campaign parameters and format from scratch.
• You may select a campaign from the drop down menu. This will generate a campaign template featuring two items:
  • A default selection criteria that will direct the message to a specified category of players.
  • A sample message that may be modified as needed.

*Whether you choose to start with a template or start blank, you may still change your selection criteria later.

Message Filters

1. Get Recipient Count – Click this button to see the number of players who will receive this message based on the current, active filter.
2. URL -Click to copy the tournament URL. Paste this into your browser to view the tournament on PickleballBrackets.com. This allows you to view all tournament information even if it is not currently active.
3. Send Test – Type an email address here and click the yellow button to send a test copy of the campaign message to anyone.
4. Ready to Send as Schedule – Switch this to Yes when you are ready to send your campaign message.

*Messages are prepared and queued one hour prior to the scheduled send time. You may edit the campaign up until that time. If your send time is within one hour of the time you save the message, queueing begins immediately. You cannot change messages that are already in the queue.

5. Filters/Email Templates – Use these buttons to select what to work on.

Filters – This is the filter page. Filters control who will receive the message.

Email Template – The format and message. Working with the email template will be covered in the next section of this manual.

6. Campaign Title – Give this campaign a title that has meaning for you. For example, a message about available lodging might be titled “Hotel Partners.”
7. Reply to Email – This is the email address that players may respond to.
8. From Name – The responsible person sending the email or authorizing it to be sent.
9. Type – There are a number of built in filters that can be selected here. Use the drop down menu to limit the Campaign to a selected group of players.
10. Date and Time to Send – Messages scheduled to send less than an hour from the current time, will be queued immediately.
11. Registration Date – Use a date range to limit the campaign to only those who registered before, after or between specific dates.
12. Gender – Use this if you wish to send the message only to Men or Women. The default is to send to all players.
13. Select Events – Check your event choices below if you wish to send your message only to players in specific events. If no events are check, the message will be sent to players in every event.

!Don’t forget to Save your changes!

Message Templates

Your choice of Message Filter when you add your campaign will determine the template that the system will create for you to start with.

1. Start Blank – This choice creates a blank document that you will be able to format in a manner similar to any word processor.

2.  Any Other Choice – This will start you off with a sample document that you can modify as needed. Each choice creates its own sample. Please see this help doc for assistance in how to use the Messaging Templates feature.